Profile of LUCY DILLON

My first real job was on 234 Bay Street at the old Toronto Stock Exchange. I started in October of '72 as a Ticket Handler. Then I was in the Teller Register Dept. for a short time, and eventually became an input operator. I was also a post clerk before joining the CATS team, which is now called Trading Services.

During my 30+ years at the TSX (I started very early in life!), I have witnessed several momentous market events and changes at the Exchange. The most memorable was the Black Monday Crash in October 1987.

Profile of VIC CIAMPINI

I began working at the TSE in July 1985 as an input operator/post clerk on Post 8. My intention had been to work for a year before “going back to school”. Well, as with many of us in this business, “back to school” never materialized !! The opportunities for advancement and pay increase were pretty good for a 20 year old kid, and by 1990 I had become a Post Supervisor. In March 1990 I left the TSE to pursue a career in music, which didn’t pay the bills very well, and I came back to the TSE in 1993, and have remained ever since.

Since 1993 I have had the opportunity to work in many areas at the TSE/TSX, including the trading floor again, the CATS Testing/Training Department, and Trading Services. While in the Training Dept. I worked with many floor traders in obtaining their CATS licenses, and preparing for the electronic trading environment after floor closure. I also trained many traders on the Torex trading terminals, that were the next step up from the old “color coded” CATS terminals that some of you will fondly remember! Currently I am the Manager of Market Quality, which involves interaction with many areas of the business, and different types of traders. Much of my time involves close interaction with the Market Making (RT) community. I also provided assistance with Wide Distributions, Special Transactions, and assistance with TSX Rules and Policies both internally and externally.

Although I never had the opportunity to work on the old floor on Bay Street, I was able to experience many years on the new floor, and it had to be some of the best times I’ve had in my working life. What I remember most was the comraderie, and unique floor humour that helped everyone deal with any stresses of the market. I worked directly with some great traders and post staff, and it’s always fun speaking with those of us still in the business.

Customer Service Excellence

The Trading Services team at the TSE in August 2007.

From left to right: Mike McKormick, Jeff Foster, Jake Rathgeber, Steven Segretto, Laureen, Lucy Dillon, Vic Ciampini
Jake Rathgeber and Jeff Foster





Missing from pictures: Mark Jarret, Peter Andreaou, Gino, Gerry, Devika Buchanan

Featuring Next Week...

Who are those people from Trading Services?



Put a face to a name as we reveal pictures and profiles of people from the new Toronto Stock Exchange!

Whose House Is This?

Fred alleges he saw this car parked in front of Ken's house.

A Day in the Life of an RT - Dave Stephens

5:00 wake up early... must add highlights to hair
6:00 get wife's breakfast ready
6:30 load bike in car
6:35 get on biking gear
7:30 park car 1 block from exchange
7:35 bike to work
8:00 pick up Smokey's breakfast
8:30 deliver opens to booth
9:00 adjust all my markets that I am the RT on
"Kill all my bid on VOY. Kill all my offerings on VOY."
"Kill all my bids on BSW. Kill all my offerings on BSW."
9:15 Put up Smokey's opens
10:00 Trading is vigourous. Must scramble to correct errors on trades missed on openings because of the ridiculous rules that our firm voted for.
10:30 Pick up cheesebread for Smokey
10:45 Cheesebread not toasted, must return it... Pretend I'm going to a meeting
11:30 Get Smokey's first lunch... veal on kaiser
12:30 Pick up milkshakes... Pretend I'm going to a meeting
1:00 Get 2 O'Henry's
1:30 Pick up Smokey's 2nd lunch
2:00 Get cherry pie for Smokey
2:45 Get frozen yogurt for Smokey... Pretend I'm at a meeting
3:58 Clean up errors
4:00 Busy day over... load bike in car.

- Courtesy of Fred Ketchen

For a copy of the real interview with Dave by Directions magazine, e-mail Simone at simone_lau@scotiacapital.com.

Busy at Work

Here are some very nice shots from both the old & new floors.

Picture 1

Bill Parker and Rick Craig
Picture 2

Dave Turner at Post 11, 1960
Picture 3

Facing the camera: Len Amon, Iain Davies
Back to the camera: "Squeak" Mckellar, Ted England, Derek Smith, Johnny "GM" Massin



Help us identify the rest of these people by posting a comment below.

Femmes Fatales at the TSE

A big plus for the Toronto Stock Exchange:

In 1973, Heather Whitehead became the first female trader on the floor (Wood Gundy).

In 1985, Dorothy Hardman becomes the first female Market Surveillance Officer at the TSE.

In 1985, Fionnuala Martin becomes the first female Floor Official of the TSE.

In 1996, Susan Crocker becomes the first female Vice President of the TSE.

In 1999, Barbara Stymiest becomes the first female President of the TSE.

We need more female content for this blog! Email Simone at simone_lau@scotiacapital.com